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Contact Us

For efficient service, please read through the following list and contact the appropriate office directly.

I would like to donate an object to the Smithsonian Institution. What should I do?

The Smithsonian acquires thousands of objects and specimens each year for its collection holdings through donation, bequest, purchase, exchange, and field collecting. Each museum and curatorial department decides on a case-by-case basis which objects to add to its collections. Donations are accepted only when the item truly complements the collection. We also consider whether we can properly care for an intended donation, as our collections are held in trust for the American people.

If you are interested in donating objects to one of the following Smithsonian museums, please visit the appropriate webpage:

  • Anacostia Community Museum
  • Cooper Hewitt, Smithsonian Design Museum
  • National Museum of African Art
  • National Air and Space Museum and its Udvar Hazy Center
  • Smithsonian American Art Museum and its Renwick Gallery
  • National Museum of American History
  • National Museum of American Indian
  • National Museum of African American History and Culture
  • National Portrait Gallery
  • National Postal Museum
  • Smithsonian Libraries and Archives
  • Archives of American Art

If you would like to donate objects to one of the following museums, please email directly:

  • National Museum of Asian Art: PublicAffairsAsia@si.edu.
  • National Museum of Natural History: naturalexperience@si.edu.

The following museum/s are not currently accepting offers of object donation:

  • Hirshhorn Museum and Sculpture Garden

How can I find out if the Smithsonian holds a particular object in its collections and where it might be?

The Smithsonian holds nearly 157 million objects in its collections, distributed among its 21 museums, the National Zoo, libraries, research centers, and storage facilities. Many artifacts are donated to the Smithsonian by individuals, private collectors, and federal agencies; others come to the collections through field expeditions, bequests, exchanges with other museums and organizations, and purchases.

Only a small percentage of the Smithsonian’s vast holdings are on view. Many artifacts not on display are stored in collection study areas in the museums and are available to researchers by appointment. Air- and spacecraft are conserved and stored at the Steven F. Udvar-Hazy Center, part of the National Air and Space Museum, in Chantilly, Virginia. Other research collections are housed in Landover and Suitland, Maryland, facilities.

Most of our collections have been cataloged in our Collections database. If you don’t find the object you are interested in listed there, please send as much information about the object as you have to info@si.edu; such information as a complete description of the item, its history, how and when it came to the Smithsonian, who donated it, and the museum or facility to which it was donated can help us refer your inquiry to the appropriate collections staff.

Some museums and units may be contacted directly. To either conduct research or inquire about a collection, either send a detailed email or follow instructions at any of the following:

  • Anacostia Community Museum (email only)
  • Archives of American Art
  • Asian Art Museum
  • National Postal Museum
  • Smithsonian Gardens

 

Please review the FAQ  about our IMAX theaters. 

If there are additional questions not otherwise covered in our FAQ guide, please email us at imax@si.edu. Our group sales office can also assist Monday-Friday from 10 a.m.–4 p.m. (excluding federal holidays) at 202.633.4629

Visit Smithsonian Lost and Found to enter a Lost Property Report.

Air & Space Quarterly

  • Web: Air & Space Quarterly
  • Email: NASMmembership@si.edu
  • Phone: 800.513.3081

Smithsonian Magazine

  • Web: Contact and manage your account
  • Email: Smithsonian@SmithsonianService.com
  • Phone: 800.766.2149

The Smithsonian does not maintain a centralized mailing list; each membership program maintains its own membership database.

Supporting Members, Smithsonian Associates, and Friends of the Smithsonian may look up their membership online.

For specific inquiries, including a change of address, or to stop receiving mail, please contact the appropriate membership program:

  • Supporting Members (Smithsonian Magazine)
    Email: Smithsonian@SmithsonianService.com
    Phone: 800.766.2149
  • Smithsonian Associates
    Email: customerservice@smithsonianassociates.org
    Phone: 202.633.3030
  • Friends of the Smithsonian
    Email: membership@si.edu
    Phone: 800.931.3226
  • Cooper Hewitt, Smithsonian Design Museum
    Email: chmembership@si.edu
    Phone: 212.849.8349
  • Hirshhorn Museum and Sculpture Garden
    Email: HMSGdevelopment@si.edu
    Phone: 202.633.2836
  • National Air and Space Museum (DC and VA)
    Email: NASMmembership@si.edu
    Phone: 800.513.3081
  • National Museum of African American History and Culture
    Email: NMAAHCmember@si.edu
    Phone: 844.750.3012 or 202.633.9539
  • National Museum of African Art
    Email: NMAfAMembership@si.edu
    Phone: 202.633.4603
  • National Museum of American History
    Email: JohnsonSt@si.edu
    Phone: 202.633.0398
  • National Museum of the American Indian (DC and NY)
    Email: nmaimember@si.edu
    Phone: 800.242.6624 or 202.633.6984
  • National Museum of the American Latino
    Email: NMALGiving@si.edu
    Phone: 202.633.8711
  • National Museum of Asian Art
    Email: FriendsNMAA@si.edu
    Phone: 202.633.0417
  • National Museum of Natural History
    Email: nmnh-advancement@si.edu
    Phone: 202.633.0821
  • National Postal Museum
    Email: npmgiving@si.edu
    Phone: 202.633.7900
  • National Zoo
    Email: ZooMembership@si.edu
    Phone: 202.633.2922
  • Smithsonian American Art Museum and its Renwick Gallery
    Email: americanartdevelopment@si.edu
    Phone: 202.633.8420
  • Smithsonian American Women's History Museum
    Email: SAWHMSupport@si.edu
    Phone: 202.633.8017

  • Anacostia Community Museum
  • Arts and Industries Building
  • Cooper Hewitt, Smithsonian Design Museum
  • Hirshhorn Museum and Sculpture Garden
  • National Air and Space Museum (DC and VA)
  • National Museum of African American History and Culture
  • National Museum of African Art
  • National Museum of American History
  • National Museum of the American Indian (DC and NY)
  • National Museum of the American Latino
  • National Museum of Asian Art
  • National Museum of Natural History
  • National Portrait Gallery
  • National Postal Museum
  • Smithsonian American Art Museum and its Renwick Gallery
  • Smithsonian American Women's History Museum
  • Smithsonian Gardens
  • Smithsonian Institution Building (The Castle)
  • Smithsonian's National Zoo & Conservation Biology Institute

  • Web: Office of Human Resources
  • Phone: 202.633.6370
  • Contact Us

Smithsonian Store (smithsonianstore.com)

(Please note that merchandise sold online and in the catalog varies from what is available on site in the Museum Stores)

Email: customer-service@smithsonianstore.com

Web:  Contact Form

Phone: 800.322.0344

Museum Stores

See Dining and Shopping

Smithsonian Licensing

License a product with the Smithsonian brand or pursue a promotional opportunity.

Product Submissions

Items must reflect the mission of the Smithsonian, generally through a relationship to subjects covered by the Smithsonian's collections.

Product Submission Contact Form

Smithsonian Books

  • Web: www.smithsonianbooks.com
  • Email: LittsM@si.edu
  • Phone Orders: 800.733.3000 (Penguin Random House Customer Service)                                                                 

Smithsonian Institution Scholarly Press

  • Web: scholarlypress.si.edu
  • Email: scholarlypress@si.edu                                                                                                                       

Note: DK Smithsonian published by Dorling Kindersley Publishing, Inc. (not Smithsonian)

Smithsonian Journeys

  • Website: Smithsonian Journeys
  • Email: smithsonianjourneys@si.edu
  • Phone: 855.330.1542
  • International callers: 989.702-2515
  • Reservations: sjreservations@si.edu

Smithsonian Channel

  • Website: Smithsonian Channel
  • Email: contact@smithsoniannetworks.com
  • Phone: 844.764.8488
  • Contact Us

  • For general information on using Smithsonian content, please visit Terms of Use.
  • Each museum and office grants rights to reproduce objects and images in its collections.
  • To determine which museum holds the object or image you are interested in, search our Collections database.
  • For information on how to contact the appropriate office to request rights, please see Rights, Restrictions, and Security Contacts.
  • To explore and access Smithsonian content that you may download and use without permission visit Smithsonian Open Access.

For visit-planning and Smithsonian-related inquiries

  • Email: info@si.edu
  • Phone: 202.633.1000  (recorded information/live voice Monday–Saturday, 10 a.m.–4 p.m.)
  • Address:
    Smithsonian Information 
    MRC 010, PO Box 37012
    Washington, D.C. 20013-7012
  • Staff Mail:
    Employee name
    Smithsonian Institution
    Building name, MRC (if known)
    PO Box 37012
    Washington, DC 20013-7012

General Inquires

Email: webmaster@si.edu

Report a Website Security Vulnerability

Smithsonian Vulnerability Disclosure Policy and Reporting

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